Senior Manager, Channel Engagement And Communication

AIA Group

Not specified
Lead five core functions of partnership engagement
Develop strategic content for agent circulars
Manage cross-functional partnerships with underwriting
AIA Group is seeking a Senior Manager for Channel Engagement and Communication to enhance healthcare product understanding and engagement among agents and corporate clients. The role focuses on strategic leadership, effective communication strategies, and partnership development to optimize claims processes and improve agent education

Job Summary

  • The role involves leading the five core functions of Partnership Engagement & Strategy to align department objectives with business goals.
  • You will act as the editor-in-chief for all agent circulars, ensuring consistent messaging regarding product updates and claims processes.
  • The position requires educating agents on optimizing claims cost containment by promoting GP steerage and preferred panels.

Matching Summary

Match Score: 85

AIA Group is seeking a Senior Manager for Channel Engagement and Communication to enhance healthcare product understanding and engagement among agents and corporate clients. The role focuses on strategic leadership, effective communication strategies, and partnership development to optimize claims processes and improve agent education.

Skills & Requirements

Must-have

  • Lead five core functions of Partnership Engagement
  • Develop strategic content for agent circulars
  • Manage cross-functional partnerships with underwriting
  • Guide agents on SMART/preferred panel benefits
  • Analyze claim patterns to reduce disputes

Nice-to-have

  • Strong background in loss ratio management
  • Experience conducting digital training workshops
  • Ability to drive awareness through event organizers
  • Excellent written communication and editing skills

Key Requirements

  • Senior level management experience
  • Strategic leadership capability
  • Cross-functional partnership building

Work Rights

Not specified

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