Customer Service Rep

GFL Environmental

Traverse City, US
High volume customer service experience
Respond to inbound customer calls
Utilize job-specific software
GFL Environmental is looking for a talented CSR to join our team, providing outstanding service to customers by responding to a high level of inbound customer calls, inquiries and requests

Job Summary

  • GFL Environmental is looking for a talented CSR to join our team, providing outstanding service to customers by responding to a high level of inbound customer calls, inquiries and requests.
  • Key responsibilities include providing excellent customer service and professionalism via telephone, email, and web support, answering or placing calls to customers, and responding efficiently and accurately to customer needs.
  • Benefits include 15 days of paid time off, medical plan options with employer contribution, 401(k) with employer match, paid holidays, and an Employee Assistance Program.

Matching Summary

GFL Environmental is looking for a talented CSR to join our team, providing outstanding service to customers by responding to a high level of inbound customer calls, inquiries and requests.

Skills & Requirements

Must-have

  • High volume customer service experience
  • Respond to inbound customer calls
  • Utilize job-specific software
  • Active listening and problem solving
  • Fast-paced environment

Nice-to-have

  • Build rapport and lasting relationships
  • Promote GFL with positive attitude
  • Sales recommendations

Key Requirements

  • 2+ years customer service experience
  • High School Diploma or GED
  • Valid work authorization

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter