This role serves as the first Customer Success hire in Singapore to build a market-defining function from the ground up
Job Summary
This role serves as the first Customer Success hire in Singapore to build a market-defining function from the ground up.
The successful candidate will lead strategic implementation of Harvey's AI technology into client workflows across enterprise and mid-market accounts.
Harvey operates with high intensity and values decisiveness, simplicity, and continuous improvement while transforming how legal professionals operate.
Matching Summary
This role serves as the first Customer Success hire in Singapore to build a market-defining function from the ground up.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years Enterprise SaaS experience
Manage complex multi-stakeholder accounts
Drive technology adoption at scale
APAC market cultural fluency
Strategic planning and C-suite influence
Nice-to-have
Entrepreneurial mindset building processes
Experience with legal technology or consulting
High autonomy in fast-paced environment
Deep domain expertise in AI solutions
Key Requirements
5+ years experience in Customer Success or Account Management
Background in Enterprise SaaS, legal tech, or management consulting
Proven track record meeting retention and expansion targets