Customer Support Officer – Insurance (na Shift / Non-voice / Manila)

Hbinsurance

Hybrid
2 years customer service experience
North america shift schedule availability
High quality performance and accuracy
The role requires delivering assigned work with high quality in line with audit standards and scheduled completion dates

Job Summary

  • The role requires delivering assigned work with high quality in line with audit standards and scheduled completion dates.
  • Candidates must comply with legislations, industry codes, and company policies while ensuring all processing is accurate.
  • The position involves proactively identifying service delivery issues and maintaining effective partnerships with local and onshore stakeholders.

Matching Summary

The role requires delivering assigned work with high quality in line with audit standards and scheduled completion dates.

Skills & Requirements

Must-have

  • 2 years customer service experience
  • North America shift schedule availability
  • High quality performance and accuracy

Nice-to-have

  • Experience in BPO or financial industry
  • Hybrid work arrangement amenable
  • Stakeholder partnership building skills

Key Requirements

  • At least 2 years customer service experience
  • Amenable to working on North America shift schedule
  • Open to hybrid work arrangement

Work Rights

Not specified

Tailored Resume

Cover Letter