Product Manager – Disputes

CommBank

Sydney, NSW, Australia
Experience as a product manager
Strong problem framing skills
Ability to balance customer outcomes
You will help deliver measurable outcomes, such as faster resolutions and fewer complaints

Job Summary

  • You will help deliver measurable outcomes, such as faster resolutions and fewer complaints.
  • The Disputes value stream is dedicated to providing the best service in critical moments.
  • You’ll collaborate with partners across various business units to enhance customer experience.

Matching Summary

You will help deliver measurable outcomes, such as faster resolutions and fewer complaints.

Skills & Requirements

Must-have

  • Experience as a Product Manager
  • Strong problem framing skills
  • Ability to balance customer outcomes

Nice-to-have

  • Experience in payments or disputes
  • Excellent stakeholder management
  • Comfort working iteratively

Key Requirements

  • Tertiary qualification in business or related discipline
  • Experience using data to articulate problems

Work Rights

Not specified

Tailored Resume

Cover Letter