The role owns the digital experience for partners who install, maintain, and repair equipment, focusing on improving clarity, accuracy, and efficiency in the field
Job Summary
The role owns the digital experience for partners who install, maintain, and repair equipment, focusing on improving clarity, accuracy, and efficiency in the field.
Candidates will lead discovery through field observation and data analysis to define priorities that balance near-term workflow improvements with long-term strategic enablement.
The position offers a competitive base salary range of $167,000 to $187,000 with an annual incentive reference value of 30%.
Matching Summary
The role owns the digital experience for partners who install, maintain, and repair equipment, focusing on improving clarity, accuracy, and efficiency in the field.
Salary
Base: $167,000 - $187,000; Bonus/Equity: Annual Incentive Reference Value 30%; Benefits: Full range of medical, financial, and/or other benefits offered
Skills & Requirements
Must-have
5+ years product management experience
Digital product ownership and strategy
Field operations and workflow optimization
Data-driven discovery and delivery practices
Cross-functional collaboration with engineering
Nice-to-have
Experience with equipment servicing products
Familiarity with work order management tools
Designing for mobile and varied environments
Understanding of technical service coordination
Growth mindset and inclusive culture values
Key Requirements
Bachelor's degree or equivalent practical experience
Must be authorized to work in the United States
No sponsorship provided for employment status
Work Rights
Must be currently authorized to work in the US on a full-time basis