Email Support Specialist

Hyprwork

Makati, Philippines
Base: $650pmnth; bonus/equity: not specified; bene...
Remote
Email customer support
Crm record management
Customer inquiry resolution
We are a fast-growing Health & Wellness DTC eCommerce brand seeking an Email Support Specialist to provide exceptional customer service and enhance the overall shopping experience

Job Summary

  • We are a fast-growing Health & Wellness DTC eCommerce brand seeking an Email Support Specialist to provide exceptional customer service and enhance the overall shopping experience.
  • Success in this role is measured by your ability to deliver timely, accurate, and empathetic email support that builds trust and strengthens customer relationships.
  • Earn $650/month in a fully remote role—enjoy the flexibility of working from home while staying part of a dynamic, connected team.

Matching Summary

We are a fast-growing Health & Wellness DTC eCommerce brand seeking an Email Support Specialist to provide exceptional customer service and enhance the overall shopping experience.

Salary

Base: $650/month; Bonus/Equity: Not specified; Benefits: Paid time off and holidays

Skills & Requirements

Must-have

  • Email customer support
  • CRM record management
  • Customer inquiry resolution
  • Support ticket prioritization
  • Professional written communication

Nice-to-have

  • Empathetic communication style
  • Collaboration with internal teams
  • Continuous process improvement
  • Detail-oriented multitasking

Key Requirements

  • Minimum 3 years email support experience
  • Experience in fast-paced ecommerce environment
  • Exceptional written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter