Captain - The Food Court

Okada Manila

On-site
Customer satisfaction
Clean and organized service area
Handling transactions
The Captain is responsible for ensuring a high level of customer satisfaction by maintaining a clean and organized service area, handling transactions and providing a seamless dining experience in a fast-paced environment

Job Summary

  • The Captain is responsible for ensuring a high level of customer satisfaction by maintaining a clean and organized service area, handling transactions and providing a seamless dining experience in a fast-paced environment.
  • Assists in the reception area activities by handling guest inquiries and reservations to ensure that each guest receives prompt, courteous, and personalized service.
  • Attends to guest needs throughout their meal by regularly checking on tables to address any needs or concerns, refill drinks to ensure high level of guest satisfaction.

Matching Summary

The Captain is responsible for ensuring a high level of customer satisfaction by maintaining a clean and organized service area, handling transactions and providing a seamless dining experience in a fast-paced environment.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Clean and organized service area
  • Handling transactions
  • Processing orders accurately
  • Serving food and beverages
  • Addressing customer inquiries
  • Bar operations management

Nice-to-have

  • People management skills
  • Sound knowledge of cuisine
  • Interpersonal and Organizing Skills
  • Team Player & Goal Oriented
  • Customer Service Oriented

Key Requirements

  • 1 year experience in the same position
  • College Graduate with Bachelor’s Degree
  • Proficient in MS Office applications
  • Oral and written fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter