Bdc Manager

Lithia Ford Idaho Falls

Wexford, PA, United States
$55k-$90k; not specified; not specified ph
Customer relations process management
Develop continuous improvement plans
Gather accurate customer information
Lead customer relations process management by observing, installing, and training approved CR processes

Job Summary

  • Lead customer relations process management by observing, installing, and training approved CR processes.
  • Gather accurate customer information to create a database for continual follow-up and retention.
  • Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with call-ins, referrals and leads.

Matching Summary

Lead customer relations process management by observing, installing, and training approved CR processes.

Salary

$55k-$90k; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer relations process management
  • Develop continuous improvement plans
  • Gather accurate customer information
  • Utilize computer & phone skills

Nice-to-have

  • Fast track to success
  • Growing our People
  • Great leadership

Key Requirements

  • Previous BDC/BDC management experience
  • Ability to present information professionally
  • Ability to teach others
  • Basic computer skills
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter