Workforce Planner | Pampanga

TaskUs

Angeles, Philippines
Bpo operations background
2 years of workforce planning experience
High attention to detail
TaskUs is committed to a People First culture that prioritizes employee well-being

Job Summary

  • TaskUs is committed to a People First culture that prioritizes employee well-being.
  • The Workforce Planner will ensure staff optimization and monitor service efficiency metrics.
  • We welcome applicants from diverse backgrounds and are committed to providing equal access to opportunities.

Matching Summary

TaskUs is committed to a People First culture that prioritizes employee well-being.

Skills & Requirements

Must-have

  • BPO Operations background
  • 2 years of Workforce Planning experience
  • high attention to detail

Nice-to-have

  • strong numerical literacy
  • effective communication skills
  • proactive decision-making

Key Requirements

  • expertise in Forecasting and Scheduling
  • thorough understanding of WFM efficiency metrics
  • navigate MS Office and database applications

Work Rights

Not specified

Tailored Resume

Cover Letter