As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Job Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
In-branch technology demonstration
Problem solving and effective solutions
Nice-to-have
Building a career with CommBank
Championing risk-adverse culture
Articulate financial terms clearly
Key Requirements
Experience in financial services, retail or hospitality
Excellent communication skills
Ability to work in a busy retail environment
Part time - 15 hours per week: Tuesday, Thursday & Friday 10.00am - 3.00pm