Base: $42,100.00 - $67,300.00; bonus/equity: not s...
Hybrid (1-2 days in person each week, 3-4 days remote)
Customer service via phone email in person virtual
Knowledge of federal state university aid regulations
Experience with microsoft applications
Penn State is seeking an Enrollment Services Specialist to assist prospective and current students throughout the student lifecycle, from application to graduation. The role emphasizes providing high-level customer service and guiding students through various processes, including admissions and financial aid, within a hybrid work model
Job Summary
The position supports prospective and current students through all phases of the student lifecycle from application through graduation.
Employees receive a competitive benefits package including comprehensive medical dental vision coverage and a generous 75% tuition discount.
This role follows a hybrid schedule requiring 1-2 days in person each week at the University Park campus.
Matching Summary
Match Score: 85
Penn State is seeking an Enrollment Services Specialist to assist prospective and current students throughout the student lifecycle, from application to graduation. The role emphasizes providing high-level customer service and guiding students through various processes, including admissions and financial aid, within a hybrid work model.
Salary
Base: $42,100.00 - $67,300.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical dental vision retirement paid time off 75% tuition discount
Skills & Requirements
Must-have
Customer service via phone email in person virtual
Knowledge of federal state university aid regulations
Experience with Microsoft applications
Ability to troubleshoot application systems questions
Strong working knowledge of admissions policies
Nice-to-have
Experience planning logistics for admissions events
Continuous improvement efforts to enhance services
Ability to handle complex student inquiries
Outreach effort participation
Key Requirements
Associate Degree required
2+ years relevant experience for Intermediate level
4+ years relevant experience for Advanced level
PA State Police Criminal Background Check clearance