Head Universal Banker, Bilingual English/Spanish Speaking Preferred, Downtown Miami Area

Citigroup

Key Biscayne, Florida, United States
Base: $46,600.00 - $60,800.00; bonus/equity: discr...
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Lead coach and support universal bankers
Execute financial transactions daily
Champion risk and control compliance
** Citigroup is seeking a Head Universal Banker for its Key Biscayne, Florida location, preferably someone who is bilingual in English and Spanish. The role involves leading a team to provide exceptional customer service, manage sales transactions, and ensure compliance with banking policies. **

Job Summary

  • This leadership role is responsible for guiding the branch team while executing all service transactions and sales activities.
  • The position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
  • Employees receive competitive benefits including medical, dental, vision coverage, 401(k), and paid time off packages.

Matching Summary

Match Score: 75

** Citigroup is seeking a Head Universal Banker for its Key Biscayne, Florida location, preferably someone who is bilingual in English and Spanish. The role involves leading a team to provide exceptional customer service, manage sales transactions, and ensure compliance with banking policies. **

Salary

Base: $46,600.00 - $60,800.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions daily
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Bilingual English Spanish speaking preferred
  • Strong digital engagement skills
  • Proactive problem-solving attitude
  • Experience with self-service channels
  • Team collaboration and mentorship

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Basic computer and digital tools skills

Work Rights

Not specified

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