Automotive Services Field Supervisor

AAA (Automobile Club)

Albuquerque, NM, United States
25% onsite
Independent contract station management
Performance data analysis
Contractual agreement compliance
Ensure consistent delivery of legendary service to all AAA members and customers through our Independent Contract Stations

Job Summary

  • Ensure consistent delivery of legendary service to all AAA members and customers through our Independent Contract Stations.
  • Inspect and evaluate station locations, verifying that facilities, equipment, and drivers’ appearance comply with Club Standards.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, and tuition assistance.

Matching Summary

Ensure consistent delivery of legendary service to all AAA members and customers through our Independent Contract Stations.

Skills & Requirements

Must-have

  • Independent Contract Station Management
  • Performance Data Analysis
  • Contractual Agreement Compliance
  • Operational Performance Improvement
  • Member and Customer Service Resolution

Nice-to-have

  • Legendary Service Delivery
  • Team Collaboration and Coaching
  • Dynamic and Growing Organization
  • Strong Brand Reputation

Key Requirements

  • 4-year College Degree or equivalent
  • 5-year sales and/or vendor management experience
  • Management of work teams
  • Proposal development and negotiation
  • Complaint resolution experience
  • Proficiency in Outlook, Word, Excel, PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter