Manager Ii, Field Service Engineer - (m2)

Applied Materials

Malta, NY, US
Base: $72,000.00 - $99,000.00; bonus/equity: eligi...
Manage customer relationships at all levels
Coach and direct customer engineers
Execute escalation procedures
The role involves managing, coaching, and directing customer engineers within a specific district while maintaining strong customer relationships

Job Summary

  • The role involves managing, coaching, and directing customer engineers within a specific district while maintaining strong customer relationships.
  • Candidates will be responsible for salary planning, performance appraisals, and establishing objectives to ensure team efficiency and financial results.
  • Applied Materials offers a supportive culture focused on personal and professional growth alongside comprehensive benefits and compensation packages.

Matching Summary

The role involves managing, coaching, and directing customer engineers within a specific district while maintaining strong customer relationships.

Salary

Base: $72,000.00 - $99,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Manage customer relationships at all levels
  • Coach and direct customer engineers
  • Execute escalation procedures
  • Monitor CSD Award Program
  • Manage RMA procedure
  • Develop financial forecasts for district

Nice-to-have

  • Supportive work culture encouraging growth
  • Push boundaries of materials science
  • Drive innovative solutions for customers
  • Collaborate with Product Divisions

Key Requirements

  • Formal supervisory responsibilities
  • Understanding of Applied Materials global Standards
  • Experience in technical and operational problem solving

Work Rights

Not specified

Tailored Resume

Cover Letter