Adventure Concierge

Sofitel Sydney Wentworth

Banff, Canada
On-site
Expert-level knowledge of banff national park
Strong communication and storytelling skills
Comfortable in a structured environment
Curate meaningful experiences through warm, thoughtful conversation and careful assessment of guest preferences

Job Summary

  • Curate meaningful experiences through warm, thoughtful conversation and careful assessment of guest preferences.
  • Provide clear and accurate recommendations that align with guest experience level, comfort, and conditions.
  • Contribute to merchandising and maintaining retail displays within the Adventure Centre.

Matching Summary

Curate meaningful experiences through warm, thoughtful conversation and careful assessment of guest preferences.

Skills & Requirements

Must-have

  • Expert-level knowledge of Banff National Park
  • Strong communication and storytelling skills
  • Comfortable in a structured environment
  • Digital tools and mapping platforms proficiency
  • Guest-facing role experience

Nice-to-have

  • In-depth local expertise in Banff
  • Retail merchandising and brand storytelling
  • Passion for outdoor activities
  • Leadership or supervisory experience

Key Requirements

  • Previous experience in concierge, guest services, adventure tourism
  • Strong knowledge of Banff National Park
  • Comfort working in a structured environment
  • Strong organizational skills
  • Confidence using digital tools
  • Genuine passion for connecting with guests

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter