Clerk-reservations

The Ritz-Carlton

Czech Republic
On-site
Reservation processing
Guest service
Communication skills
Process all reservation requests, changes, and cancellations received by phone, fax, or mail

Job Summary

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Matching Summary

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

Skills & Requirements

Must-have

  • Reservation processing
  • Guest service
  • Communication skills
  • Attention to detail
  • Multilingual (Czech + English)

Nice-to-have

  • Customer service orientation
  • Team collaboration
  • Problem-solving skills

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • CZECH + ENGLISH languages

Work Rights

Not specified

Tailored Resume

Cover Letter