Bilingual Contact Center Representative

TD Bank

Toronto, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Exceptional customer experience
Financial transactions
Product knowledge
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions

Job Summary

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions.
  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth and promoting the full suite of products, advice, services and banking capabilities.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining features of the colleague experience.

Matching Summary

Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Financial transactions
  • Product knowledge
  • Bilingual (FR/EN)

Nice-to-have

  • Teamwork and collaboration
  • Continuous learning
  • Brand champion

Key Requirements

  • High School diploma, Undergraduate degree and/or 1+ years of relevant experience
  • Bilingual (FR/EN)

Work Rights

Not specified

Tailored Resume

Cover Letter