Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Saudi Arabia
On-site
B2b saas platform experience
Software implementation leadership
Client relationship management
The Implementation & Customer Success Specialist role focuses on leading software implementations and driving customer success for a B2B SaaS platform related to workforce accommodation and transportation in the mining and FIFO operations sector. The position emphasizes client engagement, system configuration, and user training, offering opportunities for strategic involvement and hands-on execution in a dynamic environment

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The Implementation & Customer Success Specialist role focuses on leading software implementations and driving customer success for a B2B SaaS platform related to workforce accommodation and transportation in the mining and FIFO operations sector. The position emphasizes client engagement, system configuration, and user training, offering opportunities for strategic involvement and hands-on execution in a dynamic environment.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Client relationship management
  • Workforce accommodation operations knowledge
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution skills
  • International travel willingness
  • Remote-first work environment adaptability

Key Requirements

  • Experience in B2B SaaS environments
  • Background in mining or FIFO operations preferred
  • Proven track record in client onboarding and consulting

Work Rights

Not specified

Tailored Resume

Cover Letter