The role involves driving, managing, and supporting various projects assigned by the Projects & Operation Excellence Manager to ensure successful implementation and timely delivery
Job Summary
The role involves driving, managing, and supporting various projects assigned by the Projects & Operation Excellence Manager to ensure successful implementation and timely delivery.
Candidates will lead cross-functional projects such as new service launches, product revamps, and system enhancements while ensuring alignment with project management standards.
Prudential offers a culture where diversity is celebrated and inclusion assured, providing a platform for people to connect, grow, and succeed.
Matching Summary
The role involves driving, managing, and supporting various projects assigned by the Projects & Operation Excellence Manager to ensure successful implementation and timely delivery.
Skills & Requirements
Must-have
Customer Operations Management
Project Lifecycle Experience
User Story Preparation
Agile Methodology Knowledge
Microsoft Office Proficiency
Nice-to-have
UI/UX Design Familiarity
Data Analysis Tools Experience
Quality Assurance Background
Proactive Mindset
Creative Problem Solving
Key Requirements
Bachelor's degree in Business Administration or related field
Minimum 5 years of relevant experience in Business Analysis or Customer Operations
Proficient in written and spoken English and Chinese (Cantonese required)