Customer Service Representative I - Pathology & Immunology

registrar.wustl.edu

St. Louis, Missouri, US
Base: $17.03 - $24.61 / hourly; bonus/equity: not ...
Not specified
Telephone lines and email correspondence
Customer service support for clients
Accuracy and attention to detail
The Customer Service Representative I position at Washington University in St. Louis entails providing exceptional support in the Clinical Support Services area, focusing on patient data entry, insurance verification, and effective communication with clients and staff. The role emphasizes accuracy, empathy, and the ability to handle multiple tasks in a fast-paced environment

Job Summary

  • This position supports the Clinical Support Services area by providing excellent service to all customers.
  • The position is also responsible for entering patient data, preparing materials for accessioning, and verifying insurance coverage.
  • WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Matching Summary

Match Score: 85

The Customer Service Representative I position at Washington University in St. Louis entails providing exceptional support in the Clinical Support Services area, focusing on patient data entry, insurance verification, and effective communication with clients and staff. The role emphasizes accuracy, empathy, and the ability to handle multiple tasks in a fast-paced environment.

Salary

Base: $17.03 - $24.61 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance packages, free Metro transit U-Pass, 403(b) Retirement Savings Plan, tuition coverage

Skills & Requirements

Must-have

  • Telephone lines and email correspondence
  • Customer service support for clients
  • Accuracy and attention to detail
  • Enter patient data into systems
  • Verify patient insurance is valid
  • Maintain files and data sets

Nice-to-have

  • Friendly and helpful manner
  • Positive, professional, courteous, empathetic understanding
  • Organizing pick-up/deliveries
  • Maintain customer contact lists
  • Order supply inventory

Key Requirements

  • High school diploma or equivalent
  • Relevant Experience (1 Year)
  • Computer Literacy
  • Customer Service
  • Detail-Oriented
  • Empathy
  • High Accuracy
  • Microsoft Windows
  • Multitasking
  • Service Oriented
  • Telephone Etiquette

Work Rights

Not specified

Tailored Resume

Cover Letter