Ife, Field Service Engineer

THALES

Beijing, China
**
On site technical support
Ife product support
Fleet status reporting
** Thales is seeking a Field Service Engineer based in Beijing, China, to provide on-site technical support for their in-flight entertainment (IFE) products. The role requires a degree in a relevant field, at least three years of experience in aviation, and includes responsibilities such as troubleshooting, customer communication, and data management. **

Job Summary

  • Provide on site technical support to Thales IFE product on China fleet and represent THALES to meet customer expectations.
  • To provide Customers of his area with the best level of technical support, with detection of issues, transmission of issues to Product Support by helping to identify root causes and corrective actions.
  • At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do.

Matching Summary

Match Score: 75

** Thales is seeking a Field Service Engineer based in Beijing, China, to provide on-site technical support for their in-flight entertainment (IFE) products. The role requires a degree in a relevant field, at least three years of experience in aviation, and includes responsibilities such as troubleshooting, customer communication, and data management. **

Skills & Requirements

Must-have

  • on site technical support
  • IFE product support
  • fleet status reporting
  • troubleshooting and fault finding
  • basic IT knowledge

Nice-to-have

  • customer focus
  • knowledge sharing
  • adapt quickly to changing environment
  • work in a matrix organization

Key Requirements

  • Minimum 3 years aviation experience
  • Degree/Diploma in Aviation/Aerospace, Electrical, Electronics, Computer Engineering
  • Fluent in written and spoken English

Work Rights

Not specified

Tailored Resume

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