Customer Service Agent (m/w/d)

LexisNexis Österreich

Vienna, Austria
Base: ab € 35.000,- (basis vollzeit); bonus/equity...
Completed commercial training or equivalent qualification
Strong communication skills and service orientation
Secure handling of ms office and crm systems
The role involves serving as the primary contact for customer inquiries regarding orders and providing professional, rapid processing of orders and complaints

Job Summary

  • The role involves serving as the primary contact for customer inquiries regarding orders and providing professional, rapid processing of orders and complaints.
  • Candidates will actively manage customer relationships, update customer data, and collaborate closely with other departments to ensure operational efficiency.
  • The company offers a modern office environment near WU-Campus with flexible working hours, home office options, and an attractive benefits package including a job ticket.

Matching Summary

The role involves serving as the primary contact for customer inquiries regarding orders and providing professional, rapid processing of orders and complaints.

Salary

Base: ab € 35.000,- (Basis Vollzeit); Bonus/Equity: Not specified; Benefits: Jobticket, Pensionsvorsorge, Mitarbeitervergünstigungen, betriebliche Gesundheitsvorsorge

Skills & Requirements

Must-have

  • Completed commercial training or equivalent qualification
  • Strong communication skills and service orientation
  • Secure handling of MS Office and CRM systems

Nice-to-have

  • First experience in customer care or order processing
  • Team player with proactive attitude
  • Fluent in German and English languages

Key Requirements

  • Abgeschlossene kaufmännische Ausbildung oder ähnliche Qualifikation
  • Sehr gute Deutsch- und Englischkenntnisse
  • Sicherer Umgang mit MS Office und CRM-Systemen

Work Rights

Not specified

Tailored Resume

Cover Letter