4 years work experience in fund administration sector
Knowledge of lisp and cis legislative environment
Experience with oracle flexcube and tcube systems
Apex Group is seeking a Service Delivery Manager to oversee client service delivery in their Fund Services business unit. The ideal candidate will possess strong communication skills, technical knowledge of fund administration, and experience in managing client relationships
Job Summary
The Service Delivery Manager acts as the operational champion bridging client needs with Apex Group's internal capabilities.
This role involves managing client requests, resolving system queries, and overseeing tax services including FATCA CRS and SARS submissions.
Apex Group offers a supportive environment designed to supercharge unique skills and empower employees to turn big ideas into industry-changing realities.
Matching Summary
Match Score: 75
Apex Group is seeking a Service Delivery Manager to oversee client service delivery in their Fund Services business unit. The ideal candidate will possess strong communication skills, technical knowledge of fund administration, and experience in managing client relationships.
Skills & Requirements
Must-have
4 years work experience in fund administration sector
Knowledge of LISP and CIS legislative environment
Experience with Oracle Flexcube and TCube systems
Strong technical knowledge of Fund Admin functions
Ability to manage client SLAs and reporting deadlines
Nice-to-have
Relevant tertiary qualification in finance or business
Experience as a business or systems analyst
Excellent communication and client service skills
Logical and analytical approach to problem solving
Passion for process automation and efficiency
Key Requirements
Minimum 4 years work experience in fund administration
Tertiary qualification advantageous
Specific knowledge of Oracle Flexcube and TCube administration