Base: £26,701 py; bonus/equity: not specified; ben...
Onsite
High-level reception experience
Shift-based role covering 7am-10pm
Customer service in high-pressure environment
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses
Job Summary
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses.
The role involves welcoming clients and their pets, managing appointments and surgical bookings, answering client queries, and performing various administrative duties.
Benefits include 5 weeks holiday plus bank holidays and Birthday Leave, private healthcare, life assurance, pension scheme, wellness programs, and staff discounts.
Matching Summary
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses.
Salary
Base: £26,701 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday, private healthcare, life assurance, pension scheme, wellness programs
Skills & Requirements
Must-have
High-level reception experience
Shift-based role covering 7am-10pm
Customer service in high-pressure environment
Managing appointment diary
Processing prescription requests
Taking payments
Wearing corporate uniform
Nice-to-have
Organised and detail orientated
Professional appearance
Pro-active communication
Commitment to excellent customer service
Career progression opportunities
Inclusive and diverse culture
Key Requirements
Extensive high-level reception experience
Customer service qualification preferred
Ability to commit to shift-based full-time role
Experience in high-pressure client care environment