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NTT Communications is seeking an Associate Engineer for IT Technical Support, an entry-level position focused on maintaining IT infrastructure and resolving technical incidents. The role emphasizes proactive problem-solving, effective communication, and relationship management to ensure a positive client experience.
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Job Summary
The role involves proactively identifying, investigating, and resolving less complex technical incidents to ensure IT infrastructure remains operational.
Candidates must possess the ability to explain technical details clearly to both technical and non-technical audiences while fostering good stakeholder relationships.
NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and long-term client success.
Matching Summary
Match Score: 75
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NTT Communications is seeking an Associate Engineer for IT Technical Support, an entry-level position focused on maintaining IT infrastructure and resolving technical incidents. The role emphasizes proactive problem-solving, effective communication, and relationship management to ensure a positive client experience.
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Skills & Requirements
Must-have
Bachelor's degree in IT or Computing
Basic diagnosis and troubleshooting experience
Experience with MS Azure and Microsoft 365
Strong written and verbal communication skills
Active listening and stakeholder relationship skills