Not specified; benefits: rsus, 30 days vacation, 7...
On-site
0-30 day horizon scheduling
Real-time workforce control
Wfm tools experience (nice/verint)
Wise is seeking a Workforce Management Specialist for its São Paulo office, responsible for optimizing end-to-end scheduling and real-time workforce management to ensure service levels and operational efficiency. The ideal candidate will have experience in a high-volume operational environment and strong analytical skills
Job Summary
The role involves owning the end-to-end scheduling and real-time workforce control function across a 0–30 day horizon to protect service levels and operational stability.
Candidates will act as the operational control tower by monitoring live metrics, diagnosing risks, and executing data-driven interventions to maintain productivity.
The company offers comprehensive benefits including RSUs, 30 days of vacation, paid parental leave, and monthly food and transportation vouchers.
Matching Summary
Match Score: 85
Wise is seeking a Workforce Management Specialist for its São Paulo office, responsible for optimizing end-to-end scheduling and real-time workforce management to ensure service levels and operational efficiency. The ideal candidate will have experience in a high-volume operational environment and strong analytical skills.
Salary
Not specified; Benefits: RSUs, 30 days vacation, 708 BRL food voucher, 1,166 BRL meal voucher, TotalPass gym access