Security & Guest Services Supervisor

Denny Sanford PREMIER Center

Rochester, MN, United States
Base: $40,000 - $45,000 annually; bonus/equity: no...
On site
Security and guest services supervision
Event-driven schedule flexibility
Incident reporting and documentation
The Security & Guest Services Supervisor position at Denny Sanford PREMIER Center requires overseeing daily security operations, particularly during events, while supervising staff and ensuring compliance with security protocols. Candidates should possess 2-3 years of relevant experience, including supervisory roles, and demonstrate strong leadership and conflict resolution skills

Job Summary

  • The Security & Guest Services Supervisor supports the Security Manager by overseeing daily security and Guest Relations operations, primarily during evenings and events.
  • The role includes supervising staff, managing schedules, conducting patrols, and ensuring compliance with departmental policies to maintain a safe and professional environment.
  • The position offers a competitive salary with a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.

Matching Summary

Match Score: 85

The Security & Guest Services Supervisor position at Denny Sanford PREMIER Center requires overseeing daily security operations, particularly during events, while supervising staff and ensuring compliance with security protocols. Candidates should possess 2-3 years of relevant experience, including supervisory roles, and demonstrate strong leadership and conflict resolution skills.

Salary

Base: $40,000 - $45,000 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life and disability insurance, paid vacation, 401k plan

Skills & Requirements

Must-have

  • Security and guest services supervision
  • Event-driven schedule flexibility
  • Incident reporting and documentation
  • Staff scheduling and payroll management
  • Conflict de-escalation skills
  • Security patrols and safety inspections

Nice-to-have

  • Experience coordinating with law enforcement
  • Ability to build cross-functional relationships
  • Strong decision-making under pressure
  • Inclusive and collaborative workplace culture
  • Experience in large public assembly facilities

Key Requirements

  • 2–3 years security or public safety experience
  • 1–2 years supervisory or team lead experience
  • Experience writing incident reports
  • Ability to de-escalate conflict
  • Preferred degree in Criminal Justice or related field
  • Experience in convention center or arena security

Work Rights

Not specified

Tailored Resume

Cover Letter