Information & Student Services Front Desk Assistant

University of Maryland, College Park

College Park, MD, US
Hourly rate: $30-$35; contract duration: 6 months ...
Fully remote
High school diploma or ged required
2 years administrative support experience
Proficiency in sis and google suite
This role serves as the primary face and voice of the Graduate School, handling inquiries from students, faculty, and administrators

Job Summary

  • This role serves as the primary face and voice of the Graduate School, handling inquiries from students, faculty, and administrators.
  • The position involves processing official academic records, petitions, and waivers while maintaining strict confidentiality under FERPA regulations.
  • Candidates must be detail-oriented professionals capable of mastering campus software like SIS and TerpEngage to update student records.

Matching Summary

This role serves as the primary face and voice of the Graduate School, handling inquiries from students, faculty, and administrators.

Salary

Hourly rate: $30-$35; Contract duration: 6 months with potential extension; No bonus specified

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 2 years administrative support experience
  • Proficiency in SIS and Google Suite
  • Strong verbal and written communication skills
  • Ability to adhere to FERPA confidentiality

Nice-to-have

  • Experience with graduate education processes
  • Previous high-volume customer service background
  • Demonstrated ability to learn software quickly
  • Professional demeanor in academic settings
  • Experience with Adobe Suite tools

Key Requirements

  • High School Diploma or GED
  • 2 years of administrative support experience
  • Completion of skills assessment if required
  • Must not require work authorization sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter