Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission
Job Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Matching Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Skills & Requirements
Must-have
Patient registration and check-in/out
Triage and resolve patient issues
Maintain confidential patient information
Recruit and enroll patients on MyChart
Nice-to-have
Proactive and "Patients First" experience
Create a welcome and professional environment
Stellar patient experiences
Positive impacts in the community
Key Requirements
High School Diploma/GED and two years of experience