Customer Service Representative-1

Gentle Care Pet Clinic

Multiple Locations
Base: competitive salary based on experience; bonu...
Client interaction and communication
Appointment scheduling and calendar management
Processing payments and billing inquiries
Greet clients and their pets warmly, answer phone inquiries, and schedule appointments efficiently

Job Summary

  • Greet clients and their pets warmly, answer phone inquiries, and schedule appointments efficiently.
  • Maintain accurate client and pet records, process payments, and address billing inquiries with professionalism.
  • Collaborate with veterinarians and technicians, assist with clinic organization, and participate in team meetings for service improvement.

Matching Summary

Greet clients and their pets warmly, answer phone inquiries, and schedule appointments efficiently.

Salary

Base: Competitive salary based on experience; Bonus/Equity: Not specified; Benefits: Employee discounts on services and products

Skills & Requirements

Must-have

  • Client interaction and communication
  • Appointment scheduling and calendar management
  • Processing payments and billing inquiries
  • Maintaining accurate records
  • Computer systems and scheduling software proficiency

Nice-to-have

  • Compassionate and caring attitude
  • Team-oriented with positive outlook
  • Willingness to learn and grow
  • Empathy and professionalism in service

Key Requirements

  • Previous experience in veterinary clinic or animal care
  • Knowledge of veterinary terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter