Senior Police Report Representative-dallas Police (civil Service)

City of Dallas

Dallas, Texas, United States
Base: $22.32 - $24.56; bonus/equity: not specified...
Available to work nights weekends holidays overtime
Proficient written and oral communication skills
Ability to calm upset or crisis callers
The Senior Police Report Representative handles difficult non-emergency calls and reviews officer reports to ensure accurate data entry and compliance

Job Summary

  • The Senior Police Report Representative handles difficult non-emergency calls and reviews officer reports to ensure accurate data entry and compliance.
  • Applicants must be available to work nights, weekends, holidays, and overtime without exception as schedules are set based on department needs.
  • The City of Dallas offers competitive benefits, growth opportunities, and a vibrant work culture for those committed to service and community.

Matching Summary

The Senior Police Report Representative handles difficult non-emergency calls and reviews officer reports to ensure accurate data entry and compliance.

Salary

Base: $22.32 - $24.56; Bonus/Equity: Not specified; Benefits: Competitive benefits mentioned

Skills & Requirements

Must-have

  • Available to work nights weekends holidays overtime
  • Proficient written and oral communication skills
  • Ability to calm upset or crisis callers
  • Knowledge of Texas Penal Code and crime reporting
  • Basic knowledge of Dallas streets and highways

Nice-to-have

  • Experience training new hires on compliance
  • Strong interviewing skills for difficult complainants
  • Ability to maintain effective working relationships

Key Requirements

  • Four years of experience in police or law enforcement role
  • NCIC/TCIC/CJIS certification required annually
  • Intermediate level Telecommunicator License from TCOLE
  • Dallas Police Communications Certified Training Officer certification
  • Expediter or Service Desk personnel Certification
  • Must be a United States citizen
  • No felony or Class A misdemeanor convictions

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter