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RAFFLES SENTOSA SINGAPORE is seeking a Duty Manager (Night) to oversee hotel operations during the overnight shift. The position requires strong leadership skills, a guest-centric approach, and a solid understanding of hotel systems and night audit procedures.
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Job Summary
The Duty Manager – Night is responsible for the overall management of hotel operations during the overnight shift to ensure exceptional guest experiences.
This role serves as the primary point of contact for all departments, maintaining a safe, secure, and seamless environment for guests and colleagues.
Candidates must have a minimum of 3–5 years of Front Office experience in a luxury hotel environment with supervisory exposure.
Matching Summary
Match Score: 75
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RAFFLES SENTOSA SINGAPORE is seeking a Duty Manager (Night) to oversee hotel operations during the overnight shift. The position requires strong leadership skills, a guest-centric approach, and a solid understanding of hotel systems and night audit procedures.
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Skills & Requirements
Must-have
3-5 years Front Office experience
Luxury hotel environment background
Night audit procedure knowledge
Guest complaint resolution skills
Overnight shift availability
Nice-to-have
Opera system proficiency
Strong leadership capabilities
Team training and coaching
Emergency response experience
Key Requirements
Minimum 3-5 years Front Office experience
Supervisory exposure preferred
Proficiency in hotel management systems like Opera