Pure Storage is seeking a Technical Service Account Manager/Product Advisor in Tokyo, Japan, to enhance customer experience by acting as a trusted advisor for their data storage solutions. The ideal candidate should possess strong technical infrastructure knowledge, excellent communication skills in Japanese and English, and a proven ability to manage complex customer relationships
Job Summary
This role serves as the primary architect of the customer experience, bridging complex infrastructure needs with business outcomes to drive system health and loyalty.
The position requires orchestrating global resources to mitigate risks, accelerate incident resolution, and facilitate strategic business reviews with customer executives.
Candidates must possess deep hands-on experience in enterprise storage solutions and demonstrate native-level Japanese and business-level English communication skills.
Matching Summary
Match Score: 85
Pure Storage is seeking a Technical Service Account Manager/Product Advisor in Tokyo, Japan, to enhance customer experience by acting as a trusted advisor for their data storage solutions. The ideal candidate should possess strong technical infrastructure knowledge, excellent communication skills in Japanese and English, and a proven ability to manage complex customer relationships.