Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Bangkok, Thailand
Fluent in thai and english communication
Handle high volume calls and emails
Maintain calm presence under stress
The role is responsible for daily operations handling calls, emails, and Line messages to ensure quality service delivery and KPI achievement

Job Summary

  • The role is responsible for daily operations handling calls, emails, and Line messages to ensure quality service delivery and KPI achievement.
  • AIG values in-person collaboration as a vital part of its culture, requiring team members to work primarily from the office.
  • Employees receive a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The role is responsible for daily operations handling calls, emails, and Line messages to ensure quality service delivery and KPI achievement.

Skills & Requirements

Must-have

  • Fluent in Thai and English communication
  • Handle high volume calls and emails
  • Maintain calm presence under stress

Nice-to-have

  • Excellent listening and problem solving skills
  • Ability to multi-task effectively
  • Commitment to in-person collaboration

Key Requirements

  • Fluency in Thai language required
  • Fluency in English language required
  • Bilingual skill is mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter