Customer Care Representative

Rentokil North America

NY, United States
Hourly: $17.00 - $27.00; bonus/equity: performance...
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Maintain good customer relations
Gather customer information
Confirm and schedule services
** Rentokil North America is seeking a Customer Care Representative in New York, responsible for addressing customer concerns and scheduling services. The role emphasizes strong communication skills, empathy, and the ability to multitask in a fast-paced environment, with a focus on maintaining customer satisfaction. **

Job Summary

  • Our CSR’s are the first contact to help resolve customers' concerns.
  • Responsibilities include maintaining good customer relations, gathering information, confirming/rescheduling services, answering billing questions, and selling service value.
  • Benefits start Day 1 for Full-Time Colleagues, including health, retirement, and work-life balance programs.

Matching Summary

Match Score: 75

** Rentokil North America is seeking a Customer Care Representative in New York, responsible for addressing customer concerns and scheduling services. The role emphasizes strong communication skills, empathy, and the ability to multitask in a fast-paced environment, with a focus on maintaining customer satisfaction. **

Salary

Hourly: $17.00 - $27.00; Bonus/Equity: Performance incentives and commissions may affect total earnings; Benefits: Full-time colleagues qualify for benefits starting day 1

Skills & Requirements

Must-have

  • Maintain good customer relations
  • Gather customer information
  • Confirm and schedule services
  • Answer billing questions
  • Work as a team
  • Sell service value

Nice-to-have

  • Pleasant phone voice
  • Multitasking skills
  • Work under pressure
  • Attention to detail
  • Organization and time management

Key Requirements

  • High school diploma or GED
  • Excellent listening and communication skills
  • Available to work Monday-Friday and Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter