The End-User team is in charge of ensuring the highest quality of IT end-user services on a global scale by managing global solutions from both operational and contractual perspectives, defining processes and establishing guidelines
Job Summary
The End-User team is in charge of ensuring the highest quality of IT end-user services on a global scale by managing global solutions from both operational and contractual perspectives, defining processes and establishing guidelines.
The End‑User Specialist provides high‑quality technical support to employees and executive leadership, ensuring a seamless digital experience across devices, collaboration tools, and live event technologies.
Join a fast-paced yet supportive and high-performing international team with an inspiring ambition to transform the future of mobility, with a hybrid work model.
Matching Summary
The End-User team is in charge of ensuring the highest quality of IT end-user services on a global scale by managing global solutions from both operational and contractual perspectives, defining processes and establishing guidelines.
Skills & Requirements
Must-have
End-user services management
VIP user support
Video conferencing management
Software licensing governance
Service Now
M365
Nice-to-have
High willingness to make decisions
Translate business needs
Dynamic and continuously looking for improvements
High accountability
Key Requirements
5+ years of proven experience
Experience in enterprise company across multiple regions
Ability to manage and control external suppliers
Problem-solving, technical and project management skills