Travel Support Agent With Turkish

Concentrix

Tbilisi, Georgia
Fluency in turkish verbally and written
Advanced level of english
Excellent communication skills
The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Your typical day involves ensuring service delivered to customers meets contractual Key Performance Indicators, clarifying customer requirements, and resolving routine problems.
  • Concentrix offers competitive salary, permanent Work at Home after training, medical insurance, life insurance, performance bonus, internet allowance, meal vouchers, and various career development opportunities.

Matching Summary

The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Fluency in Turkish verbally and written
  • Advanced level of English
  • Excellent communication skills
  • Customer handling skills
  • Basic knowledge of client products
  • Use of MS Office and web applications

Nice-to-have

  • Problem-solving and analytical skills
  • Team player with a great attitude
  • Organized
  • Demonstrate empathy
  • Build rapport with customers

Key Requirements

  • At least 6 months of customer service experience
  • High school education

Work Rights

Not specified

Tailored Resume

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