Concierge I

Ann & Robert H. Lurie Children's Hospital of Chicago

Chicago, Illinois, US
Base: $18.50-$27.75 hourly; bonus/equity: not spec...
High school diploma or equivalent
Excellent communication skills
Customer service experience
Create a warm, welcoming, best-in-class experience for patients and families across their arrival for appointments and through their inpatient admissions

Job Summary

  • Create a warm, welcoming, best-in-class experience for patients and families across their arrival for appointments and through their inpatient admissions.
  • Serves as an expert resource for families regarding hospital and unit-based services and provides support for service-based requests and non-clinical needs.
  • The position offers a comprehensive rewards package including medical, dental, vision insurance, paid time off, and a 403(b) with a 5% employer match.

Matching Summary

Create a warm, welcoming, best-in-class experience for patients and families across their arrival for appointments and through their inpatient admissions.

Salary

Base: $18.50-$27.75 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package including health insurance, PTO, and 403(b) match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Excellent communication skills
  • Customer service experience
  • Ability to prioritize under pressure

Nice-to-have

  • Knowledge of Electronic Medical Record
  • Microsoft Office proficiency
  • Bilingual in Spanish or Polish
  • Previous general office experience

Key Requirements

  • High school diploma required
  • 1 year general office experience preferred
  • No specific work authorization mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter