Spécialiste Du Support Technique (crc) / Customer Technical Support Specialist (crc)
Testia
Mirabel, Quebec, Canada
Hybrid
Aircraft avionics, systems and structure knowledge
Troubleshooting in-service issues
24/7 environment support
Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment
Job Summary
Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment.
The A220 commercial aircraft Programme is looking for a Customer Technical Support Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada).
The company offers an attractive salary, annual bonus, group insurance plan, pension plan, share purchase plan, and a hybrid working policy.
Matching Summary
Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment.
Skills & Requirements
Must-have
Aircraft avionics, systems and structure knowledge
Troubleshooting in-service issues
24/7 environment support
Customer technical query response
Structural damage assessment
Nice-to-have
Collaborative team environment
High quality communication
Adaptable and flexible team player
Key Requirements
3-5 years aircraft maintenance/engineering experience
AME Licence E or M or Bachelor degree in aviation engineering