Customer Service Representative

Guildgaragegroup

Rockville, MD, United States
$20—$22 usd; not specified; health, vision, dental...
On-site
Positive empathetic professional approach
Handle high volume of calls
Work across multiple channels
You'll be the voice of Gaithersburg Garage Doors supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back

Job Summary

  • You'll be the voice of Gaithersburg Garage Doors supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.
  • We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew.
  • This position is based in our Rockville, MD office—where great things are happening every day.

Matching Summary

You'll be the voice of Gaithersburg Garage Doors supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.

Salary

$20—$22 USD; Not specified; Health, Vision, Dental, PTO, Holidays, 401k and matching

Skills & Requirements

Must-have

  • Positive empathetic professional approach
  • Handle high volume of calls
  • Work across multiple channels
  • Research solutions and provide responses
  • Recommend additional services

Nice-to-have

  • Team-driven environment
  • Adaptable and calm under pressure
  • Excited about growth and impact

Key Requirements

  • 1+ year customer service role
  • Excellent communication and listening skills
  • Strong organization time management multitasking
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter