Technical Service Specialist

AbbVie

Taipei Hsien, Taiwan
Base: n/a; bonus/equity: not specified; benefits: ...
Bachelors degree in engineering or medical technology
Proven track record in similar technical service position
Strong communication skills with lab staff
The role involves providing quality field technical service to hospital institutes and reference laboratories in Taiwan

Job Summary

  • The role involves providing quality field technical service to hospital institutes and reference laboratories in Taiwan.
  • Responsibilities include performing scheduled maintenance, assisting with instrument installations, and providing backup first-line service.
  • Success is measured by achieving service key performance indicators, customer satisfaction scores (NPS), and economical profitability.

Matching Summary

The role involves providing quality field technical service to hospital institutes and reference laboratories in Taiwan.

Salary

Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelors degree in engineering or medical technology
  • Proven track record in similar technical service position
  • Strong communication skills with lab staff

Nice-to-have

  • Experience with analytical tools and software
  • Ability to identify and drive resolution of issues
  • Successful engagement with customers

Key Requirements

  • Bachelor's degree required
  • Engineering or medical technology degree preferred
  • Management and customer references preferred

Work Rights

Not specified

Tailored Resume

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