Sales & Service Manager - Mall Of America

Alo Yoga

Bloomington, United States
**
Oversee sales and service team execution
Drive exceptional guest experience strategies
Analyze sales data and root cause opportunities
** Alo Yoga is seeking a Sales & Service Manager for their Mall of America location, dedicated to enhancing guest experiences and achieving business targets. The ideal candidate will lead a team, ensuring exceptional customer service while managing sales strategies and team development. **

Job Summary

  • The role focuses on ensuring an exceptional guest experience by elevating talent and executing business strategy within the store.
  • This position requires constant movement across the sales floor and back of house to maintain a clean, safe, and inviting environment.
  • The manager partners with the General Manager to investigate sales opportunities, manage budgets, and develop future planning workflows.

Matching Summary

Match Score: 75

** Alo Yoga is seeking a Sales & Service Manager for their Mall of America location, dedicated to enhancing guest experiences and achieving business targets. The ideal candidate will lead a team, ensuring exceptional customer service while managing sales strategies and team development. **

Skills & Requirements

Must-have

  • Oversee sales and service team execution
  • Drive exceptional guest experience strategies
  • Analyze sales data and root cause opportunities
  • Coach team members on product knowledge
  • Manage store budget and reporting metrics

Nice-to-have

  • Passion for mindful movement and yoga culture
  • Ability to build daily client relationships
  • Experience in retail workforce planning
  • Strong initiative in maintaining store standards

Key Requirements

  • Leadership experience in retail sales and service
  • Proven ability to analyze business metrics and reports
  • Strong coaching and feedback delivery skills

Work Rights

Not specified

Tailored Resume

Cover Letter