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Alo Yoga is seeking a Sales & Service Manager for their Mall of America location, dedicated to enhancing guest experiences and achieving business targets. The ideal candidate will lead a team, ensuring exceptional customer service while managing sales strategies and team development.
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Job Summary
The role focuses on ensuring an exceptional guest experience by elevating talent and executing business strategy within the store.
This position requires constant movement across the sales floor and back of house to maintain a clean, safe, and inviting environment.
The manager partners with the General Manager to investigate sales opportunities, manage budgets, and develop future planning workflows.
Matching Summary
Match Score: 75
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Alo Yoga is seeking a Sales & Service Manager for their Mall of America location, dedicated to enhancing guest experiences and achieving business targets. The ideal candidate will lead a team, ensuring exceptional customer service while managing sales strategies and team development.
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Skills & Requirements
Must-have
Oversee sales and service team execution
Drive exceptional guest experience strategies
Analyze sales data and root cause opportunities
Coach team members on product knowledge
Manage store budget and reporting metrics
Nice-to-have
Passion for mindful movement and yoga culture
Ability to build daily client relationships
Experience in retail workforce planning
Strong initiative in maintaining store standards
Key Requirements
Leadership experience in retail sales and service
Proven ability to analyze business metrics and reports