Customer Service Officer

Concentrix

Ballarat, Australia
$28.12 ph + super; not specified; not specified
Handle inbound calls
Superannuation enquiries
Navigate internal platforms
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits

Job Summary

  • Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
  • Handle inbound calls and assist customers with a wide range of superannuation enquiries — including online access, contributions, pension accounts, withdrawals, and investments.
  • Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.

Matching Summary

Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.

Salary

$28.12 per hour + super; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle inbound calls
  • Superannuation enquiries
  • Navigate internal platforms
  • Maintain security and compliance
  • Professional, friendly approach

Nice-to-have

  • Passion for service
  • Team-oriented mindset
  • Eagerness to learn
  • Positive team environment

Key Requirements

  • Full training provided
  • Clear path for career development
  • Ability to multitask
  • Work confidently across multiple systems
  • Composure and resilience

Work Rights

Not specified

Tailored Resume

Cover Letter