Senior Service Engineer / Technical Support – Mobile Power (apac)
Rolls-Royce Group
Singapore, Singapore
Hybrid
Technical support for mobile power systems
Aftermarket service and troubleshooting
Customer service and communication
This role provides customer service support for controls and automation for mobile applications across APAC, focusing on aftermarket service support, repair coordination, and operational execution
Job Summary
This role provides customer service support for controls and automation for mobile applications across APAC, focusing on aftermarket service support, repair coordination, and operational execution.
The position involves supporting customers through the full lifecycle from pre-sales technical clarification to after-sales service and issue resolution, including regional travel as required.
Rolls-Royce offers the opportunity to work on world-class solutions within a culture that values individuality and diverse perspectives to drive innovation and high performance.
Matching Summary
This role provides customer service support for controls and automation for mobile applications across APAC, focusing on aftermarket service support, repair coordination, and operational execution.
Skills & Requirements
Must-have
Technical support for mobile power systems
Aftermarket service and troubleshooting
Customer service and communication
Controls and automation expertise
Regional travel within APAC
Service coordination and crisis management
Nice-to-have
Experience with Failure Analysis Centres
Crisis management and failure recovery
SAP or service management systems
Cross-functional teamwork
Customer-focused mindset
Strong coordination and organisational skills
Key Requirements
Diploma or Degree in Electrical, Mechanical, or Mechatronic Engineering
7–10 years experience in commissioning and technical support
Experience with diesel engines and marine applications