Patient Services Officer (medical Receptionist)

GENESISCARE

Murdoch, WA, Australia
On-site
Patient services
Customer service
Administrative support
GenesisCare is seeking a Patient Services Officer (Medical Receptionist) for its new oncology center in Murdoch, WA. The role involves providing administrative support in a patient-facing environment, emphasizing excellent customer service and adaptability

Job Summary

  • Provide administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
  • Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
  • Join a highly progressive and passionate team of healthcare professionals united by a common purpose: to design care experiences that deliver the best possible life outcomes.

Matching Summary

Match Score: 85

GenesisCare is seeking a Patient Services Officer (Medical Receptionist) for its new oncology center in Murdoch, WA. The role involves providing administrative support in a patient-facing environment, emphasizing excellent customer service and adaptability.

Skills & Requirements

Must-have

  • patient services
  • customer service
  • administrative support
  • appointment booking
  • billing and receipting
  • patient records management

Nice-to-have

  • fast-paced environment
  • competing priorities
  • liaise with stakeholders
  • thriving culture
  • career with purpose

Key Requirements

  • Permanent part-time position, 20 hours per week
  • Experience in a fast-paced administrative role
  • Proven experience to work independently and in a team
  • Knowledge of patient billing systems and Medicare funding mechanisms highly valued
  • Exceptional phone manner
  • High attention to detail
  • Flexible approach to work

Work Rights

Not specified

Tailored Resume

Cover Letter