Hvac Customer Service Representative

JCI

Rockville, United States
Base: $29.00-$34.00 hourly; bonus/equity: not spec...
Service business performance management
Customer service and contract renewal
Financial forecasting and analysis
Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet

Job Summary

  • Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet.
  • This role involves collaborating with service managers to meet financial objectives, managing contract renewal processes, and maintaining strong customer and subcontractor relationships.
  • Employees receive competitive pay, comprehensive benefits from day one, company vehicle and tools, and a supportive culture focused on wellbeing and safety.

Matching Summary

Johnson Controls is a global leader in smart, healthy and sustainable buildings committed to reimagining building performance to serve people, places and the planet.

Salary

Base: $29.00-$34.00 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including 401K, medical, dental, vision from day one

Skills & Requirements

Must-have

  • Service business performance management
  • Customer service and contract renewal
  • Financial forecasting and analysis
  • Service scheduling coordination
  • Use of service management software
  • Customer relationship development

Nice-to-have

  • Cross-training opportunities
  • Collaborative team environment
  • Safety policy adherence
  • Project accounting knowledge
  • Networking with community leaders

Key Requirements

  • High school diploma or equivalent
  • Associate’s degree preferred
  • Minimum five years service industry experience
  • Experience managing service operations or scheduling
  • Strong organizational and interpersonal skills
  • Ability to use financial accounting systems

Work Rights

Not specified

Tailored Resume

Cover Letter