Guest Service Supervisor Of El Paso Water Parks

ASM Global

El Paso, Texas, United States
Not specified; not specified; not specified
Supervise 20+ guest service staff members
Handle daily cash reconciliation and pos systems
Enforce osha and park safety standards
The Guest Services Supervisor is responsible for overseeing the daily operation of the guest services department and ensuring the highest level of customer service satisfaction

Job Summary

  • The Guest Services Supervisor is responsible for overseeing the daily operation of the guest services department and ensuring the highest level of customer service satisfaction.
  • This role requires coordinating schedules, managing approximately 20 staff members, and implementing strategic sales initiatives while maintaining a safe and fun environment.
  • Candidates must be able to handle cash transactions, conduct end-of-day reconciliations, and enforce strict sanitation and safety guidelines across all park facilities.

Matching Summary

The Guest Services Supervisor is responsible for overseeing the daily operation of the guest services department and ensuring the highest level of customer service satisfaction.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Supervise 20+ guest service staff members
  • Handle daily cash reconciliation and POS systems
  • Enforce OSHA and park safety standards
  • Manage birthday parties and special events
  • Work flexible schedule including nights and weekends

Nice-to-have

  • Bilingual in English and Spanish preferred
  • Experience with strategic sales initiatives
  • Strong interpersonal communication skills
  • Ability to work outdoors in various weather conditions

Key Requirements

  • Must be 18 years of age or older
  • Current Food Handler's certificate required
  • 1-2 years of hands-on experience preferred
  • High School Diploma or GED preferred
  • Basic computer knowledge and typing skills

Work Rights

Not specified

Tailored Resume

Cover Letter