Engineer / Senior Engineer – Service

KONE Belgique & Luxembourg

Belgium
Not specified; not specified; comprehensive reward...
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Elevator and escalator technology knowledge
Safe working practices execution
Customer relationship management skills
** KONE Belgium & Luxembourg is seeking an Engineer/Senior Engineer for their Service team, responsible for ensuring customer satisfaction through quality service, effective communication, and safety in maintenance operations. The role emphasizes accountability in service operations, customer relationship management, and adherence to safety standards. **

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding callout ETAs and job completion.
  • Employees must be accountable for equipment safety, identifying site risks, and taking immediate action in case of high-risk situations.
  • KONE offers career progression within a global organization, comprehensive learning programs, and a collaborative culture focused on sustainability and employee engagement.

Matching Summary

Match Score: 75

** KONE Belgium & Luxembourg is seeking an Engineer/Senior Engineer for their Service team, responsible for ensuring customer satisfaction through quality service, effective communication, and safety in maintenance operations. The role emphasizes accountability in service operations, customer relationship management, and adherence to safety standards. **

Salary

Not specified; Not specified; Comprehensive reward elements mentioned

Skills & Requirements

Must-have

  • elevator and escalator technology knowledge
  • safe working practices execution
  • customer relationship management skills
  • equipment safety and performance accountability
  • accurate real-time work reporting

Nice-to-have

  • passion for meeting people
  • desire to make an impact
  • collaborative working culture fit
  • leadership and coaching potential
  • proactive communication style

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Experience in planned maintenance and callouts

Work Rights

Not specified

Tailored Resume

Cover Letter