Sr. Relationship Manager - Emea

GLOBAL PAYMENT HOLDING COMPANY

Europe
Remote eligible
Client relationship management
High-risk client management
Chargeback and dispute management
Global Payments is seeking a Senior Relationship Manager for their ChargebackHelp division, responsible for managing high-value client relationships in high-risk industries. The role emphasizes a proactive, customer-focused approach to reduce chargebacks and enhance client satisfaction, with minimal travel requirements across Europe

Job Summary

  • Manage and grow relationships with highest-value clients, primarily within high-risk industries, building strong relationships and providing strategic, data-driven guidance to reduce chargebacks and improve performance.
  • Work closely with senior stakeholders, onboarding teams, and technical staff to deliver outstanding service, ensure operational excellence, and identify growth opportunities.
  • This is a high-demand, high-reward position with significant opportunities for growth as ChargebackHelp continues its global expansion.

Matching Summary

Match Score: 85

Global Payments is seeking a Senior Relationship Manager for their ChargebackHelp division, responsible for managing high-value client relationships in high-risk industries. The role emphasizes a proactive, customer-focused approach to reduce chargebacks and enhance client satisfaction, with minimal travel requirements across Europe.

Skills & Requirements

Must-have

  • Client relationship management
  • High-risk client management
  • Chargeback and dispute management
  • Data-driven guidance
  • Strategic client discussions

Nice-to-have

  • Customer-centric mindset
  • Deep interest in transforming disputes ecosystem
  • Proactive problem solver
  • Results-driven mindset

Key Requirements

  • 5+ years experience in payments industry
  • Experience in fraud and dispute management
  • Proven track record managing high-risk clients
  • Bachelor's Degree or equivalent experience

Work Rights

Not specified

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